Privacy policy


We, SUNCAR AG, Hinterwiden 1088, 9245 Oberbüren, Switzerland (hereinafter "SUNCAR"), are pleased that you have visited our website (hereinafter "SUNCAR website"). We attach great importance to the protection and security of your personal data (hereinafter "data"). It is therefore important to us to inform you about what data we collect during your visit to the SUNCAR website, how we use this data and what rights you have with regard to your data. Please take the time to read through this privacy statement.

Name and address of the responsible party

The responsible party for the processing of your data is:

Hinterwiden 1088
9245 Oberbüren
Telephone: +41 44 542 05 00

General information on data processing

Scope of the processing of personal data

As a matter of principle, we process personal data of our users only to the extent necessary to provide a functional website and our content and services. The processing of personal data of our users is regularly carried out only with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by legal regulations.

To whom and for what purposes do we transfer your data?

In order to provide the SUNCAR website, we also use the support of service providers to whom we may need to provide your data in order to perform the tasks we have assigned to them. These service providers are only authorized to process this data within the framework specified by us and have been obligated by us to delete this data after fulfillment of the service contract or purpose fulfillment.

Is my data processed outside the EU/EFTA?

No. We process your data exclusively within the legally permissible framework within EU/EFTA countries.

Data deletion and storage period

Your data will be deleted when storage is no longer necessary for the purposes described in this privacy policy and legal regulations do not require a longer retention period.

Provision of the website and creation of log data ("log files")

Description and scope of data processing

When you access the SUNCAR website, your Internet browser transmits the following data in particular to our web servers, which we store in so-called log files:

  • Date and time of access
  • URL of the referring website
  • retrieved file
  • amount of data transferred
  • browser type and version
  • operating system
  • Domain name of your Internet access provider
  • IP address

This data cannot be assigned to specific persons. We do not combine this data with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's terminal device. For this purpose, the user's IP address must remain stored for the duration of the session. We process this data firstly to be able to detect, track and stop cases of misuse of the SUNCAR website and thus ensure data security on our web servers and secondly to fulfill legal obligations and/or safeguard legal claims, in particular to be able to fulfill surrender claims by security authorities on the basis of corresponding national or international laws or other regulations.

Data security

We use technical and organizational security measures to ensure that our users' data is protected against loss, incorrect modification or unauthorized access by third parties. In any case, only authorized persons have access to your data, and only to the extent necessary for the above-mentioned purposes. The transmission of all data is encrypted. This site uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Use of cookies

We use "Google Analytics", a web analytics service provided by Google, Inc. ("Google"), to evaluate website usage. Google Analytics uses "cookies", text files that are stored on your computer. The information contained therein about the website and internet usage of the visitor can be processed, evaluated and passed on by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google with effect for the future by downloading and installing the browser plugin available under this link: For more information on terms of use and data protection, please click on this link. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies that are stored on your terminal device and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Integration of third-party services and content


It may happen that third-party content, such as videos from YouTube, map material from Google Maps or graphics from other websites, is integrated within the SUNCAR website. This always assumes that the providers of this content (hereinafter referred to as "third-party providers") are aware of the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is thus necessary for the presentation of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we inform the users about it.


Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, please see YouTube's privacy policy at this link.


Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our page. You can find an overview of the Facebook plugins under this link. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook's privacy policy at this link. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Rights of the data subject

You have the right within the legally prescribed framework to:

  •     Information about your data.
  •     Correction of incorrect data and completion of incomplete data.
  •     Deletion of your data, in particular if it is no longer necessary for the purposes stated in this privacy policy, you withdraw your consent and there is no other legal basis for the processing, your data has been processed unlawfully or you have objected to the processing and there are no overriding legitimate grounds for the processing.
  •     Restriction of the processing of your data, in particular if the accuracy of the data is disputed by you or the processing of your data is unlawful and you request the restriction of its use instead of deletion


We may amend this privacy policy at any time without prior notice. The current version published on our website shall apply. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.