Monitoring and remote access for machines and vehicles

INSIGHT connects your machines to the web worldwide and enables real-time access, remote maintenance and data-driven optimization.

Real-time access to operating data and system statuses
Remote maintenance and fault analysis
Over-the-air updates for software and parameters
Scalable from a single machine to an entire fleet

Monitoring and remote access

Machines
in view at all times

When operating machines, there is often a lack of transparency regarding condition, usage and performance. Faults are often detected too late, service visits are time-consuming, and software adjustments can only be carried out on site. The INSIGHT Remote System creates an end-to-end connection between the machine, developers, service personnel and operators. The machines are connected to the cellular network via a gateway and deliver operating data in real time. This creates a central platform for monitoring, analysis and remote access—regardless of the machine’s location.

Process

Full control of all machine functions

INSIGHT captures machine and vehicle data in real time, transmits it securely to the cloud, and provides it in a structured way for monitoring, analysis and remote access.

01

Data acquisition

All relevant machine and vehicle data is continuously captured via the CAN bus and transmitted from the machine to the cloud via a gateway.

02

Data visualization

Cloud data is displayed in the web platform on the dashboard, in charts or in map views, enabling rapid analysis.

03

Data management

Data is stored centrally in Europe, processed in a structured manner, and made available for evaluations, service planning or optimization.

Platform

INSIGHT web platform

The INSIGHT web platform is the central interface for access, analysis and management.

Functions include, among others:

Machine and user management
Display of data and measured values
GPS-based location overview
Dashboard for real-time information
Configurable notifications
Custom look and feel

All data is transmitted via the cellular network and is available in the browser-based interface.

SUNCAR Insight dashboard for Demo Excavator gateway, showing Software Version, Upload DBC files, and status panels.
Screenshot of SunCar Insight Measurements page for Demo Excavator, showing a multi-line graph of sensor values and a left navigation menu.
Maschinen-Update-Dialog mit vier Schritten; aktueller Schritt 2 Version, Gerät TTC5x0_CONTROLLER, Version 2.1.2 auswählbar
Demo Machine update screen: two devices—Demo Excavator updating and Demo Excavator 2 not started.

Main benefits

Your benefits

With INSIGHT, you have your vehicle and machine fleet under control around the clock.

Reduzierte Servicekosten

Reduced service costs

Online support from experts replaces many on-site visits and shortens response times.

Höhere Verfügbarkeit

Higher availability

Faults are detected earlier and resolved faster, reducing downtime.

Transparenz im Betrieb

Operational transparency

All relevant data is available in real time—whether for operations, development or service.

Use Cases

Use cases

Remote maintenance and support

In the event of faults, direct access to the machines is possible. Diagnosis, analysis and adjustments are carried out remotely, minimizing costly service visits.

Machine monitoring

Locations, operating statuses and usage of all machines are centrally available, enabling efficient monitoring in operation.

Data-driven optimization

Operating data is used to analyze systems, detect faults early and continuously improve performance.

Products

INSIGHT hardware – gateways

The INSIGHT gateway connects the machine to the internet and enables data acquisition and remote access.

The INSIGHT Gateway is connected directly to the CAN bus or Ethernet and provides:

Real-time data logging
Communication via cellular (LTE)
VPN-based connection to the machine
Secure over-the-air updates

The system is designed for use under demanding conditions (IP67, -40 to +60°C) and operates with minimal power consumption.

Gateway 2x CAN

2x CAN interfaces
ARM Cortex A8 CPU
Real-time CAN logging
OTA updates and VPN access

Rugged electronic control unit with a clear cover, multiple connectors, and mounting lugs for installation

Gateway 4CAN – Next Generation

4x CAN interfaces
i.MX8 quad-core CPU
Advanced I/O options
Higher performance for complex system updates

Features

Your advantage with the INSIGHT gateway

One device—numerous functions. Our gateways connect your machines and pave the way for full connectivity.

01

Remote access

Secure access to machines worldwide via VPN, including live support.

02

CAN logging

Recording of all CAN data at full resolution for detailed analyses.

03

Over-the-air updates

Secure software and parameter adjustments via the cellular network.

04

Machine overview

Display of all machines in the dashboard, cockpit or map view.

05

Data analysis

Visualization of measurement data for detailed evaluation and optimization.

06

Security

Encrypted data transmission and secure storage on European servers.

tRUSTED BY
LEADING mANUFACTURERS

The Next Step

Bring transparency to your machine fleet

Work with us to assess how INSIGHT can be integrated into your systems.

Privacy policy

After your inquiry, we will contact you promptly with an initial assessment, suitable modules, and possible implementation steps.

Monitoring of electric vehicles and machines

The INSIGHT Remote System is a modular telematics solution for machines and vehicles. By integrating an IoT gateway, systems are networked worldwide and operating data is made available in real time. Parameters such as battery state of charge, temperatures or operating hours are continuously monitored and analyzed. In addition, secure VPN access enables direct interaction with the machine—from diagnosis through to software updates. This makes INSIGHT a central tool and competitive advantage for service, operations and the continued development of electric machines.

Monitor systems smartly

Would you like to increase productivity, improve safety and retrofit existing machines in a targeted way?

Describe your application. We will show you how INSIGHT delivers maximum added value in your field of use.

Want to learn even more?

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