INSIGHT Remote System

With the INSIGHT remote system, vehicles and machines are securely connected to the Internet (IoT). The modular software packages enable customer-specific coverage of the required functionalities.

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Everything at a glance

With the INSIGHT Remote System, the conventionally or electrically operated vehicles and machines can be monitored in the cockpit, the dashboard or a map. In the map view, one immediately gains an overview of the current GPS positions and covered distances of the machines or vehicles.

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Overview of all important operating data

Operating data such as operating hours, charge level or tank level can be analyzed intuitively and efficiently directly in a diagram. This enables the direct evaluation and comparison of diesel and electric vehicle characteristics and thus fast benchmarking for development projects and series production vehicles.

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Shortened response time

The connection via the mobile network enables live support for problem analysis and troubleshooting or software updates for network-enabled control units. With live analyses of operating data or individual warning and error messages, immediate error notification can be triggered via email over the mobile network.

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Short implementation time

The INSIGHT Remote System can be put into operation within a short time. The prerequisites are access to the CAN bus of the vehicles, GPS and mobile phone reception. Afterwards, secure access to each vehicle and machine is possible in order to import software upgrades and parameter adjustments Over The Air (OTA) in addition to the operating data, if required.

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SW packages

The software concept is based on 3 packages: LOGGING, MONITORING and ACCESS. The machine administration, the storage of operating data on the INSIGHT server, the REST data interface is enabled by the LOGGING. Building on this, the MONITORING provides a graphical display of operational data in the browser, configurable email notifications and a live machine cockpit. The ACCESS provides the worldwide VPN access.

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HW Gateway

The hardware is waterproof, dustproof and designed for the harshest conditions. The implemented Linux application pre-processes the operating data, provides buffer storage through the backup battery and allows complete CAN logging to an SD card. The web application allows access also via use on tablets and smartphones.

SUNCAR INSIGHT Remote System Telemetry Dashboard Screenshot


  • Machine and user management
  • Operating data recording and error notification via mobile network
  • GPS position of the machines
  • Software upgrade and parameter adjustments Over The Air (OTA)
  • Problem analysis and troubleshooting on control unit (worldwide)
  • Customer-specific appearance (own company logo)

Software features:

  • Dashboard with all important information at first sight
  • Overview map with current GPS positions
  • Fleet overview
  • Virtual cockpit
  • Measurement data display

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The INSIGHT Remote System


The INSIGHT Telematics System is a modular, plug-and-play solution for remote maintenance, fast Over-The-Air (OTA) problem analysis and error detection as well as data logging. For this purpose, an extremely robust gateway with combined GPS and 4G mobile radio antenna is installed on the vehicle as a connectivity unit and connected to the vehicle's CAN bus. The vehicle is thus connected to the mobile network worldwide. Thanks to this newly created device connectivity, all parameters such as the current battery charge level or tank level, the temperature of various components, a precise GPS position and also the cumulative runtime can be conveniently read out in real time via an Internet browser. For this purpose, a clear web interface with a customer-specific appearance is available from where all data, which is securely stored on a Swiss server, can be accessed.

Vehicle data - live

In the event of vehicle faults, INSIGHT can contribute to greatly simplified and faster troubleshooting and enables effective support even remotely. In addition, warning or error messages can be triggered by email for any desired parameter, thus allowing rapid intervention. The cumulative operating hours can be used to better plan maintenance work, and the map view can also be used to quickly obtain an overview of all vehicles connected to the remote system. Remote maintenance is greatly simplified plus productivity and utilization are increased. With INSIGHT, every vehicle in the fleet can be modernized and networked, thus simplifying service planning and machine management. In addition to INSIGHT, SUNCAR also undertakes the software development of the entire vehicle control and user interface upon customer request and can therfore guarantee optimal integration of the telematics system.